Practical Digital Transformation

While digital transformation offers numerous benefits, not every organization undertakes it for various reasons. Some of the common factors that contribute to the decision of not pursuing a digital transformation include:

Why doesn't every organization have a Digital Transformation And why do we have to provide training on this matter?

In summary, not every organization engages in digital transformation due to various challenges and factors. However, for those that do, training is essential to ensure a smooth transition, maximize the benefits of technology adoption, and empower employees to adapt to new ways of working effectively.

Agenda: Practical Digital Transformation

Time	Workshop Activity Day1
09:00 - 10:30	Experiencing Design Thinking: participants experience design thinking through designing an digital product
10:45 - 12:00	Introduction to Design Thinking: an interactive lecture on the key steps and principles of design thinking and human centred design
13:00 - 14:30	Global & Tech Trends 2021: Seeing the bigger picture and the key forces that are driving every digital that organisations are investing in in 202x
14:45 - 16:30	Empathy for (Ex/In) Customers: Develop a customer first perspective and focus on gaining insights into important customer pain points in order to create digital that are valuable to them

Time	Workshop Activity Day2
09:00 - 10:30	Customer Journey Mapping: Deep dive into the customer experience to fully see the opportunities for digital customer centric
10:45 - 12:00	Inno8 Framework & Creative Ideation: Create many digital ideas for all parts of the business from back office support functions, operations, marketing and sales in minimal time
13:00 - 14:30	Business Model Canvas or Service Blueprint: Flush out the details of digital ideas through this intensive mapping activity where the details makes all the difference between dream & reality
14:45 - 16:30	Prototyping & Presenting : teams prepare digital pitches to test their ideas and present their prototype plans to the group to receive feedback and recommendations on next steps